Refund policy

Last updated August 08, 2025

All sales are final. Due to the nature of large wholesale orders and significant freight costs involved, we do not offer returns.

If you experience any issues with your order, such as damaged goods, missing items, or incorrect shipments, please contact our support team within 5 days of delivery. We will work with you promptly to find an appropriate resolution, which may include return or replacement.

To reach support, please email info@maxsalesgroup.com with your order number, photos (if applicable), and a detailed description of the issue.

We appreciate your understanding and partnership.